
What’s New for Swim World 2019?
Revised Water Testing Process
- Convenient 24 hour water drop off in our water vault accessible from N. Locust Ave
- Results can be sent via E-mail or Phone/Text during regular business hours Monday-Friday 9am-5pm
- Results will be ready within 2 hours for tests dropped off before 2pm
- Results for water tests dropped off after 2PM will be sent the next business day
Customer Product Purchases
- Easy online ordering at https://swimworldpool.com/shop
- Order by phone at 615-452-POOL (7665)
- Ordering will only be available for chemicals listed on our website
- Order processing times will be at 11AM and 2PM
- Any order placed before 2PM will be processed same day
- Any order after 2PM will be processed the next business day at 9am
- Convenient pick up available 24/7 with our new locker system. You will be given a personal code for the front door and locker to access your items
Delivery
- Free delivery inside a 15 mile radius from our Swim World Pools location
- Receive your order within 2 business days if ordered before 2PM
- Minimum purchase of $50
Video Service Calls
- Connect with one of our service techs right from your phone!
- Costs less than a traditional service call – Further details will be announced later in the spring.
Electronic Door Hangers
- Service report that details when technicians are at your home and the work that was performed
- Report is emailed for faster communication
- Won’t get lost or blow off the door like traditional door hangers
Mobile Water Testing
- Poolside water testing right at your home!
- Small fee of $25 dollars within a 15 mile radius
- Service to be paid for at the time of scheduling
- Fee DOES NOT include any chemicals or adding chemicals to the pool
- Poolside chemical checks
- $85 service call
- Service to be paid for at the time of scheduling
- Fee DOES include adding chemicals to the pool at the time of service